***Important: this excursion is only from Playa del Carmen***
Tulum & Turtles Tours Includes the archaeological zone of Tulum is one of the most beautiful in the world, with a privileged location.
How you can realize Tulum & Turtles Tours include Tulum where we visit this place that is full of magic and mysticism, this and more stories will be told by our guides that will fill you with amazement, and also at the end of the tour you will have the opportunity if you wish to immerse yourself in that Caribbean sea of a blue color Intense at the bottom of this archaeological site.
Sometimes you don't think it's so easy to see turtles in the wild at sea, and sometimes you're skeptical about seeing them live and in full color, but in Tulum & Turtles Tours, believe me that it is 100% real, you just need to get away from the shore a little to be able to appreciate them in all their fullness, we guarantee that we will see turtles Or we will give you your money back and not only that in addition to a gift if we are lucky we will also have the opportunity to admire manta rays, barracudas, cat shark and many multicolored fish. Only here in Tulum & Turtles Tours
Akumal It is located between Playa del Carmen and Tulum, It is one of the most beautiful beaches in Mexico, romantic for adults and fun for children, it is an incredibly beautiful beach, It's like a postcard of the beach of your dreams, walking around having a drink in a beach bar or walking on the white sand between palm trees is the best option and here in Akumal This option becomes reality.
The name of Akumal in the Mayan language means “Turtle place” what can be said about this place that has not already been mentioned, sun, sea and nature all located just 15 minutes from Tulum, Beautiful beach, beautiful town full of quiet places.
We provide all the snorkeling equipment in addition to the life jackets, our guides will take you to the best places where you are more likely to see more turtles, They do this almost every day so they already know in advance the best places to see these fantastic quelonios.
The best price with the best quality, we are revolutionizing the market in the Riviera Maya, since we do not have intermediaries, we are the company in charge of managing our excursions, which is a great advantage, since it allows us to handle the most competitive prices in the market , we invite you to check our competition and you will realize that we are your best option
You can pay in any currency at the day of the excursion without any problem
Departing from Playa del CarmenImportant Note
Children measuring more than 1.40 meters, but under 9 years old, an identification is required to prove their age to apply the price of children
We are always asking our guests ways to improve and make our activities more comfortable and something they like very much is the comfort of the meeting place
We know and understand that comfort is one of the main reasons to book with us, we will never make you move to another place to board our units, since this implies spending more money, and as much as possible we try to save you, also with advice and recommendations, check our blog for more information
In Tulum & Turtles Tours we try to be as explicit as possible to avoid misunderstandings, below we present what we have included in this excursion, If you have doubts please contact us, in any of our communication channels
Transparency and flexibility are the governing bodies of our company, with us there are no surprises charges, we put all the information of what it includes and does not include our excursion to avoid uncomfortable surprises or misunderstandings, if you have any questions please do not hesitate to talk to us
One of the reasons that tours are very expensive are intermediaries, we understand that the internet is a very good tool to bring people together and do business
We know that you are looking for price and quality and with us you are in good hands since there are no third parties, only you as a customer and we as the direct suppliers of the excursion. which gives us the opportunity to put these exclusive promotions to your consideration.
These promotions are valid until August 30, 2019.
*Terms and Conditions
If you wish to apply for this promotion please send an email or call and let our customer service department know so that the desired discount is applied
What are you waiting for, book now and get advantage of these promotions and discounts! www.tulum-tours we are your best option
The prevention in Tulum Tortugas Tours is the main measure for you to fully enjoy these activities, we will be in hot places and it is always better to come prepared so that you feel comfortable and can enjoy with your loved ones, each and every one of the places what will we visit
WOW, There is no payment method that cannot be made with us, other companies are super restrictive in their customer service policies, come with us, here we will treat you in a human and professional way, look no further, you have reached the best place
Once the deposit is made you will be sent all the necessary information of the pickup place, telephone numbers, photo of the guides and everything elementary to know where to go in case you need assistance
1.- How long is the Tulum Tortugas Tours tour?
Depending on where your hotel is located, whether it is Cancun or Playa del Carmen, but it lasts approximately 4-5 hours since 2 fantastic places are visited. Tulum and Akumal
2.- Do you guarantee to see turtles?
Yes, in Akumal they are all year round, That's where they live
3.- How many turtles, what size?
This varies by several factors, such as currents, times of the year, reproductive stages etc, we will see turtles for sure, how many, it will be a matter of luck, as well as the size, there are turtles from small to large, but luck plays a very important role
4.- Should we know how to swim?
A little, you do not have to be an expert swimmer while you know how to float and be calm in the water is more than enough, the guide will take a buoy and can help you towing to the area where the turtles are, varies, but usually they are found less than 100 meters from the shore, you also have the life jacket
5.- What does it include in Akumal?
All snorkeling equipment, vests, mask, fins etc. besides the beach club facilities and the guided tour of the reef by an expert guide to look for turtles
6.- What does the Tulum Tortugas Tours tour include?
7.- Does the price seem very cheap, is there a trick?
It is true, and you know why the price is like this, because we are the direct providers of the excursion which allows us to handle the lowest price in the market, however to avoid misunderstandings, we try to be as explicit as possible about what is included and what's NOT included on the excursion, But the simple answer is NO, THERE IS NO TRICK, if you have any questions please contact us
8.- Does Tulum Tortugas Tours include food?
No. It is not a very long excursion, a Snack is included
9.- Does Tulum Tortugas Tours include drinks?
There is a fridge with water and soft drinks on board the bus, however drinks are not allowed in the Akumal beach club, which are not included in the tour price, in addition to the entrance to the archaeological zone it is not allowed to enter more that with water
10.- Can we swim on the beach?
YES, in Tulum and Akumal we have free time that can be used to swim on the beach, also remember that we will swim surrounded by turtles
11.- Can I introduce my baby's food?
YES, we are aware about that, and yes you can be take your babie's food in the restaurant, however, in the archaeological zones the decision depends on the custodians of them
12.- Can you enter food in the archeological zone?
Unfortunately NO, there are almost no trash cans and a lot of garbage would be generated within the archaeological zone, food is not allowed to enter Tulum or Coba
13.- How long in each place?
Times are approximate and depend on many factors, however, we can give you times on average based on our experience, which may vary
1.- How can I book?
Send an email, call or WhatsApp to the numbers that are on the screen, indicating the day and the number of adults and children, we will check if there is availability and you only have to pay a deposit to guarantee your reservation, the rest of the money in cash at the time of looking for your group or you can pay the full amount before the tour
2.- If I buy online how do I get my tickets?
When we confirm your deposit, an email will be sent with all the information about the meeting place, schedules, photos of the guide, etc. That email is your ticket, there is your reservation number and everything you need to identify yourself
3.- Do I have to reserve for a specific date?
If, especially during the holiday season we tend to be full on all our tours, it is advisable to have a specific day to guarantee your transportation spaces
4.- I don't have a credit card how can I do it?
You can make the direct deposit to our bank accounts, you can also pay by debit card or you can pay in cash at the time of the tour (restrictions apply)
5.- I am very distrustful, I have had bad past experiences, can I pay everything at the time of the tour since I see the transport and the guides?
Yes, we are flexible in the payment methods, however, all we ask is that you show our online advisors that you really do appear at the time of the excursion, so restrictions apply but if we have this option, send an email for more reports
6.- What schedules do you have for customer service?
We work all day, but office hours are from 07:00 am to 10:00 pm Monday through Friday and Saturdays and Sundays from 07:00 am to 09:00 pm
7.- Can I transfer my ticket to another person?
Yes, there is no problem as long as both parties agree and let us know
8.- How do I call you from abroad?
If you dial from the United States we have phones with Lada USA, if you want to speak to the central offices in Playa del Carmen dial (+52 1) 987 112 94 91
9.- If I reserve for a date, but for reasons of force majeure I want to change the day is it possible to do it?
Without any problem, the only thing we ask is 12 hours in advance so that these spaces are sold to someone else
10.- Can I pay with someone else's card?
Yes, while the cardholder agrees to that transaction
11.- I can't print my coupon what can I do?
Send us a message to send you a new one in case of loss, although with only your name or your confirmation number is more than enough, our operators are with a list of all the people they have to look for
12.- When can I cancel?
At any time as long as it is at least 12 hours in advance, if the day of the excursion and does not show up, no show charges or administrative expenses are generated, but each case is analyzed separately in case of exceptions
13.- How can I contact you?
We have all the services available, you can talk on the phone, send an SMS message, by WhatsApp, Email that is the most recommended, or you can come in person to our offices located in Playa del Carmen
14.- I am interested can you call me?
Yes, just send us your phone number and an operator will be happy to contact you
15.- What are your cancellation and refund policies?
While you notify us that there will be a change or cancellation with 12 hours in advance, no charges apply, we also have a bad weather policy, in which it is raining very hard and you think it will be like this all day, you can cancel with a 100% refund there is no other company that offers you all these flexibility options
1.- How can I book?
Send an email, call or WhatsApp to the numbers that are on the screen, indicating the day and the number of adults and children, we will check if there is availability and you only have to pay a deposit to guarantee your reservation, the rest of the money in cash at the time of looking for your group or you can pay the full amount before the tour
2.- If I buy online how do I get my tickets?
When we confirm your deposit, an email will be sent with all the information about the meeting place, schedules, photos of the guide, etc. That email is your ticket, there is your reservation number and everything you need to identify yourself
3.- Do I have to reserve for a specific date?
If, especially during the holiday season we tend to be full on all our tours, it is advisable to have a specific day to guarantee your transportation spaces
4.- I don't have a credit card how can I do it?
You can make the direct deposit to our bank accounts, you can also pay by debit card or you can pay in cash at the time of the tour (restrictions apply)
5.- I am very distrustful, I have had bad past experiences, can I pay everything at the time of the tour since I see the transport and the guides?
Yes, we are flexible in the payment methods, however, all we ask is that you show our online advisors that you really do appear at the time of the excursion, so restrictions apply but if we have this option, send an email for more reports
6.- What schedules do you have for customer service?
We work all day, but office hours are from 07:00 am to 10:00 pm Monday through Friday and Saturdays and Sundays from 07:00 am to 09:00 pm
7.- Can I transfer my ticket to another person?
Yes, there is no problem as long as both parties agree and let us know
8.- How do I call you from abroad?
If you dial from the United States we have phones with Lada USA, if you want to speak to the central offices in Playa del Carmen dial (+52 1) 987 112 94 91
9.- If I reserve for a date, but for reasons of force majeure I want to change the day is it possible to do it?
Without any problem, the only thing we ask is 12 hours in advance so that these spaces are sold to someone else
10.- Can I pay with someone else's card?
Yes, while the cardholder agrees to that transaction
11.- I can't print my coupon what can I do?
Send us a message to send you a new one in case of loss, although with only your name or your confirmation number is more than enough, our operators are with a list of all the people they have to look for
12.- When can I cancel?
At any time as long as it is at least 12 hours in advance, if the day of the excursion and does not show up, no show charges or administrative expenses are generated, but each case is analyzed separately in case of exceptions
13.- How can I contact you?
We have all the services available, you can talk on the phone, send an SMS message, by WhatsApp, Email that is the most recommended, or you can come in person to our offices located in Playa del Carmen
14.- I am interested can you call me?
Yes, just send us your phone number and an operator will be happy to contact you
15.- What are your cancellation and refund policies?
While you notify us that there will be a change or cancellation with 12 hours in advance, no charges apply, we also have a bad weather policy, in which it is raining very hard and you think it will be like this all day, you can cancel with a 100% refund there is no other company that offers you all these flexibility options
1.- What is the price of the Tulum and Swim with turtles excursion?
The price per adult above 9 years is $65 USD per person, between 3 and 9 years is considered a child and the price is $60 USD per person, below 3 years is considered an infant and they do not pay, however, no They take a seat on the bus. Important: Children over 1.40 and under 9 are considered adults and an identification is required to check their age for more info check this link
2.- When do you consider an adult and a minor?
Above 9 years is considered adult and pay $65 USD per person, between 3 and 9 is considered minor and pay $60 USD per person, if the child is under 9 years old, but is over 1.40 cm is considered adult, children under 3 years are considered minors and do not pay
3.- Are we a big family, do you have a better price?
Yes, contact us to find a package to suit you, and see what promotions are in force, the one we have all this year is, if there are 6 adults, just pay 5 and 6 is totally free
4.- What promotions do you have?
If there are 6 adults, we give you a totally free one, that is, for every 6 pay only 5, the best prices and the best promotions because we are the direct operators of the excursion, you are a larger group send email we can give you a better discount
5.- I am not Mexican, do you respect the same price?
Without any problem, it is the same price for everyone, you can pay in pesos, us dollars or euros at the exchange rate of the day of the excursion
6.- How can I pay you?
In all possible ways, bank deposit, cash, dollars, euros, online banking, PayPal etc. Contact us for more information
7.- Can I pay you in Dollars or Euros?
Yes, only the exchange rate of the day is applied, if it is another currency send email to see if we can accept it
8.- Can I pay you with a credit card?
Yes, without any problem, in fact, it is the most common payment method
9.- Can I present my purchase confirmation on my cell phone or Tablet?
Yes, our operators have a list of all the people considered in the excursion
1.- Does it include transportation?
Yes, Luxury transportation, depending on the number of people can be a truck or a van, all have highly trained driver and air conditioning
2.- Where do they pick me up?
In the comfort of your lodging center, as long as we know the address and transport can enter, there is no pickup in the popular areas, only in hotels or hostels, you want more information check this link
3.- How do you guarantee that if you start looking for me?
We have a reputation to take care of and today with social networks it is very easy to have a bad reputation, we take great care of our image and we will never sell you something that we are not sure we can meet, besides with this we offer the following, pay everything at the moment that we go to look for you, when you see the transportation and our guides, we have no problems in this, restrictions apply, if you have questions send an email we are here to serve you
4.- How many minutes do I have tolerance when going through me?
5 minutes, remember that there are more people that we have to go looking for, so out of respect for others, the tolerance time is very short.
We reserve to change the order of our visits due to force majeure, based on our previous experience, of course always trying to comply with all the previously established specifications and stops.
Certain limitations must be taken into account, due to the configuration of the land in the archeological zone and the places to visit, however, do not remain in doubt, you have any questions, do not worry, we are here to serve you
Sometimes we have everything planned in our vacations, however, luck and causes beyond the control of our clients change the plans in an untimely way, the only thing we ask is that you notify us as soon as possible to avoid losing money and cause some discomfort to third parties, we always put ourselves in your shoes and try to be the most fair in our cancellation policies
Rate:5/5 based in 5 votes
It was the best experience on the beaches of the Riviera, all are beautiful, but I especially loved it, it is quiet, nice, clean and without so many people. But the most beautiful thing is to swim and find in your way huge turtles that are very close to you without any repairs. Its beautiful !!!
The turtles ... the fish swimming next to you ... a real natural fish tank! Super clean and well taken care of by the people there, I urge everyone to continue taking care of it!
I really liked this beach. At least when I went it seemed very quiet. The best thing is that it is. Natural area of turtles and you can see them easily. Worth.
Amazing, the turtles are there
This beach is very beautiful and a few meters swimming you can see with snorkel and visor some huge turtles
