The price we have is extremely competitive and includes roundtrip transportation from your hotel in Playa del Carmen, Riviera Maya or Tulum
If you want only the ATV excursion with the cenote, the price is $70 USD or $1,400 pesos mxn per person.
If you want to add the zip line option to the excursion, the price is $80 USD per person or $1600 pesos per person
Send a message for more information, we also have a shared ATV option which is two people from the same family on the same ATV
If you are in a hotel in Playa del Carmen, Riviera Maya or Tulum, we have transportation service from the comfort of your hotel.
The only requirement is that the hotel allows entry, and it is in an area that can be accessed. 95% of the hotels in the area allow access therefore we will have the pickup option available.
The meeting place will almost always be outside the lobby of your hotel, so you just have to wait comfortably seated in the lobby of your lodging center.
The service includes roundtrip transportation, which means that we pick you up and drop you off at the same location.
If you are in an AIRBNB or in private homes do not worry, we have meeting places throughout the city, in Playa del Carmen, Cancun or Tulum, so it is very likely that there is an OXXO, or some hotel near your place of lodging where you can meet the transportation vans
This excursion includes the most basic elements to spend a great day on ATVs through the jungle of the Riviera Maya
It basically includes
If you book with zip lines, in addition to the above, it includes
Just as there are things that are included, there are also certain things that are not included
We have the best prices on the market, hand in hand with best quality, so our excursions are very popular with vendors to the destination.
We often have promotions that are determined by the season, for example
Book with us and cut out all of the middlemen, the only thing they do is make the activity more expensive. You will not regret your choice
This promotion is valid until June 30, 2022.
*Terms and conditions
The ATV tour is in the jungle, so carrying insect repellent is a very good idea, in addition to old clothes and shoes, as it is an excursion where there is dust, if it has rained there may be mud. So, it is not advisable to wear expensive clothes on this excursion
We have put together a list of the things we recommend to bring to be comfortable during the excursion
We have all the known and most common payment systems, however, the most recommended option is to pay in cash on the day of the excursion, as we have that option available for the comfort of our guests.
We prefer payment in cash, either USD or pesos mxn, if you pay with a credit card there is a charge of 5% for bank fees
1.- How long is the ATV tour?
If you choose the ATV and cenotes excursion, the approximate duration is 4-5 hours from Playa del Carmen or Tulum
If you choose the option with zip lines, the excursion lasts approximately 6-7 hours from Playa del Carmen or Tulum
2.- How long are you on the ATVs? as part of the ATV tour in Tulum
The time spent on the ATVs is approximately 45 minutes to one hour
3.- I would like the most economic tour, what is the best option?
The ATV and cenote option is a very good option at a very competitive price, that does not mean that it is of poor quality, it is an excursion with a good balance of fun and price
4.- I see that we visit a cenote, is it necessary to know how to swim for this tour?
You do not have to be an expert swimmer to swim in the cenote, you only need to be comfortable in the water so that you can fully enjoy this natural beauty. There are life jackets available if that gives you more confidence
5.- What can be done on the ATV excursion through the Tulum jungle?
The main activity is the journey through the trails in the jungle in 4x4 ATVs, the tour is very fun, there are several obstacles that will keep you entertained all the time and the sensation of the wind and adrenaline is very intense.
However, you also visit a beautiful cenote with crystal clear waters and if you select the zip lines option there are 4 zip lines, one is very high and very long and the other 3 are shorter, but faster.
6.- What is included and what is not in the ATV excursion in Tulum?
7.- Do we have the option to have two people on the ATV, or how does that work?
This option is ideal for people who want to participate but do not want to drive or for teens who cannot drive alone.
In this option you can change in drivers half way through the tour so that both can enjoy driving the ATV
8.- The price seems excellent, are there any surprise charges later?
No, all our information is clear and detailed, ask for a detailed description of the excursion and it will be provided to you with pleasure. The only thing that is not included are the photos and they are optional.
Remember we have the option of paying for the tour in cash on the day of the excursion. We have full confidence in the quality of our excursions and that we are the best ATV excursion option in the region.
9.- Is food included on the ATV tour in Tulum?
If you reserve the ATV and cenote option, that option does not include food. It is considered a short excursion, and only includes a bottle of water
If you book the option with zip lines a light lunch is included, it is not considered a formal meal, but it serves to recharge your batteries to enjoy the rest of the day.
10.- Are drinks included?
The ATV and cenote option includes a bottle of water after the excursion
The option with ziplines included water and a light lunch
You are able and encouraged to bring your own drinks
11.- Are we able to swim at the cenote that we visit?
Of course, that stop is for you to swim and relax from the adrenaline of the ATV tour through the jungle. If you decide to swim don't forget your swimsuit
12.- Can I bring my own food?
If they are snacks or light things there should be no problem, nothing very elaborate
13.- How much time will we spend in each place during the tour?
In the ATV and cenote option, the ATV tour through the jungle depends on the speed at which we go, but usually it takes 45 minutes to 1 hour. The time spent in the cenote is approximately 30 minutes
If you choose the option with zip lines we add 1 more hour in the tour for the 4 zip lines through the jungle, and about 30 minutes for a light lunch
Times are approximate
14.- Are there lockers available? Do we need to leave a deposit?
Yes, there are lockers, and they are included, but you have to leave a deposit of $5 USD or $ 100 pesos per locker for the key. When you return the key they will return your money
15.- Are life vests, and snorkeling masks included in the cenote?
Yes, the tour includes life jackets, however, it does not include a snorkel mask. If you are passionate about snorkeling you can bring your own mask, without any problem
1.- I am convinced, how do I reserve?
The best way is through WhatsApp, although it can also be done by email
2.- I have reserved a tour for ATV in Tulum. How do I get my ticket?
You will receive a message sent by WhatsApp, a PDF that is your confirmation receipt. You can show this confirmation by using your cell phone. If you reserved by email, an email will be sent with all of the information that you need.
3.- I want to do the ATV excursion, but I don’t have an exact date, can I still make the reservation?
In order for the system to generate a confirmation number, it is necessary to know the exact date. Remember you can change dates without any penalty within 24 hours, in order to give those spaces to other interested people
4.- Is it necessary to have a credit card in order to make a reservation?
No, it is not necessary. You can pay in cash on the day of the tour, but it is necessary to make a formal reservation in order to schedule the pickup.
5.- I have had bad experiences, I prefer to pay the day of the excursion, is it possible?
Sure, just let us know in which currency you will pay, pesos, dollars or euros. We also accept credit cards, but there is a 5% bank fee (only Visa and MasterCard are accepted)
6.- What hours are you available?
Office hours are from 07:00 am to 10:00 pm Monday to Friday, Saturdays and Sundays from 07:00 am to 09:00 pm
7.- Can I put the reservation in someone else's name?
Yes, as long as the detailed information of the excursion is shared with that person, to avoid misunderstandings and that they agree with the itinerary, and meeting time, and finally the price
8.- I have some questions, I want to speak with a customer service agent. How did you dial from outside of Mexico?
If calling from outside of Mexico you can dial +52-1-987-112-9491
9.- I made a reservation for a date, but there were some changes, is it possible to change the date?
Yes, we ask that you notify us as soon as possible to make the corresponding adjustments for our daily operations.
10.- Can I pay with someone else's credit card?
Unfortunately it is no longer possible, as the cardholder's signature is required. You can pay online, just let us know and we will generate a receipt for payment by PayPal
11.- Is it necessary to print the confirmation in order to take the tour?
No, you can show it on your cell phone, in fact, that was one of the reasons why this system was implemented in order to try to limit use of paper. We are in the 21st century where just about everything is digital
12.- How can I cancel?
You can cancel at any time, we only ask that you let us know as soon as possible so that we may offer those spaces to other clients
13.- How can we contact you?
The easiest way is by WhatsApp, email, Facebook, phone call, or visit our offices in Playa del Carmen. But, the fastest and most recommended way is WhatsApp
14.- I want to make the reservation, but I want someone to call me on my cell phone. Is that possible?
Yes, a person from the customer service department will call you shortly, we only need you to send us your complete phone number
15.- If I need to cancel, what are your cancellation policies?
There is no charge for cancellations, we only ask that you notify us as soon as possible to make the necessary adjustments. If you have a private tour certain restrictions apply, send us a message if you have any questions
1.- What is the price of the ATV tour from Tulum?
Departures from Playa del Carmen, Riviera Maya or Tulum
The price of the ATV + cenote tour is:
If you want to add the option with zip lines
2.- I have children, can they go on the tour?
To be able to drive it is necessary to be at least 16 years old, minors must share the ATV with an adult, who will be responsible for them. You can take them as long as you are aware of this policy
3.- We are a large group, do you have group pricing?
Yes, send us a message by using WhatsApp to see what promotions we have in place. If there are more than 6 people in your group we will have a discount for you
4.- What promotions do you have available for the ATV tour in Tulum?
If you are a group of at least 6 people we have a 10% discount, send a message and we will gladly explain
5.- I am not local, do the same prices apply?
Yes, the prices are the same for everyone
6.- What forms of payment do you have?
We have all the payment options available, however, we prefer that you pay in cash the day of the excursion, it is the best and has more protection for our clients.
7.- Is there a problem if I pay in dollars or euros?
No, there is no problem the exchange rate for the day will be applied
8.- Can I pay by credit card?
Yes, however, keep in mind that all credit card payments have an extra 5% bank fee
9.- Can I show my receipt using my cell?
Yes, that is the recommended form
1.- Does the ATV from Tulum include transportation?
Yes, we have transportation from the comfort of your lodging center either in Playa del Carmen, Riviera Maya or Tulum
2.- Where will you pick us up?
If you are in a hotel, we will pick you up at your hotel, if you are in an AIRBNB a central location will be designated
3.- How can you guarantee that you will pick me up?
TWe offer you the following, pay everything at the moment we pick you up. We have no problem in this regard, restrictions apply, if you have any questions send us an email we are here to serve you
4.- I am running a little late. Can you wait for me a few minutes?
Usually 5 minutes, but it depends on several factors so we strongly ask that you be punctual at the meeting place to avoid missing the tour
5.- Where is the meeting place to return to my hotel?
In the same place where we left you, just check with the driver for the number of the van. Before you begin the tour they will provide you with more information
6.- Can I leave at any time to return to my hotel?
Unfortunately not, the vans have different services throughout the day, you might have to wait a few minutes for them to arrive. Do not worry, when the excursion is over the vans will almost always act be there waiting to take you back to your hotel
The tour when it is only ATV and cenote consists of the following stages
If you decide to take the excursion with zip lines included, the order of activities may vary depending on the number of groups at a given time at the base camp. What we can guarantee is that all activities will be done, only possibly in a different order.
This is an excursion in which it is necessary for the client to be in acceptable physical condition
The general restrictions are as follows
Our cancellation policies are very flexible, we only ask that you notify us as soon as possible if you will not have the opportunity to take the excursion, so that we may be able to give these ATVs to another client who is interested.
The only way there could be a penalty is on private excursions where a schedule has already been set aside for those clients.