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Tulum Tours Privacy policies

Privacy Notice www.tulum-tours.com

In compliance with the Federal Law on Protection of Personal Data Held by Individuals, www.tulum-tours.com (hereinafter Tulum Tours) informs you that it is responsible for your personal data and that we are a business group that has activities of excursions in the Riviera Maya with the archaeological zone of Tulum as a base. We are located on the Chetumal Highway - Puerto Juárez Km 282 B, Solidaridad, Quintana Roo, C.P .: 77710. Our phones are: (+52) 987 112-9491. The person responsible for Data Protection is the Web Development department who can be contacted by email:

This Privacy Notice is part of the following websites:


One of the priorities of Tulum Tours is to respect the privacy of its users and keep all the information and personal data that it collects secure, so that you will share information only with Tulum Tours

Information requested

The data requested on our website are:
  • Full Name
  • Email
  • Telephone contact
  • Hotel


Tulum Tours does not request sensitive data on any of its websites.

Use of the information

For receiving information via email:

Your data will be treated for the following purposes: (I) provide the information you have requested; (II) in the case that you buy a product or hire a service, perfect, fulfill and control the correct fulfillment of the contract; (III) comply with the legal obligations of Tulum Tours, and (IV) send promotional communications, in the event that it had expressly requested it (at the time of registration on our websites, through the corresponding box or in section a such effect within the websites and blogs of Tulum Tours)

Content: Tulum Tours will send you promotional communications related to any product or service available on our websites.

Media: Tulum Tours will send you such communications by email.

Tulum Tours uses the information requested to provide the services and products that you have requested, to conduct internal studies on demographic data and interests of our users and provide the most satisfactory experience when visiting our sites and acquiring our services. Also to inform our users about new products or services that are related to the contracted or acquired by the client, comply with obligations contracted with our customers, evaluate the quality of the service, inform about changes of our products or services and provide a better User service The information provided to us is for the exclusive use of Tulum Tours, Tulum Tours requests information that allows us to contact customers or users when necessary. The information requested is used during the registration process, when hiring a service or buying a product online.

Limitation of use and disclosure of information

The information provided by the user is secured by a personal identification number that only the user can access and of which only he has knowledge. We recommend that you do not reveal your password to anyone. Tulum Tours will not request your password in any unsolicited phone call or email. On this issue, the Tulum Tours team of collaborators has focused its efforts to offer the most modern and up-to-date technology in order to offer you the best possible security. You can stop receiving promotional messages by landline or cell phone, stop receiving emails or advertising through postal mail, requesting to unsubscribe to the phones (+52) 987 112-9491.

Transfers of information to third parties

Tulum Tours does not make data transfers, it only makes referrals to comply with the aforementioned uses and to comply with the obligations contracted with our customers for the purchase of a product or service.


At the time of hiring a service or buying a product online, bank data will be requested for which we promise to offer security and confidentiality of the data they provide, for this, we have a secure server under the SSL protocol (Secure Socket Layer ) in such a way that the information sent to us is transmitted encrypted to ensure its protection. To verify that you are in a protected environment, make sure that an "S" appears in the "httpS" navigation bar: //.

Modifications in the privacy notice

We reserve the right to make modifications or updates to this privacy notice at any time, for the attention of legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products and market practices. In case of changes in the Privacy Notice, we will notify you through an email that has been registered for these purposes or you can see them reflected on our aforementioned websites.

Acceptance of the terms

If the user uses the services in any of the Tulum Tours sites, it means that he has read, understood and agreed to the terms set forth above.

Authority If the user considers that their rights regarding the protection of personal data have been violated, they have the right to go to the corresponding authority to defend their exercise. The authority is the National Institute of Transparency, Access to Information and Protection of Personal Data (INAI), its website is: www.ifai.org.mx.

The date of the last update to this privacy notice: February 23, 2016.

Tulum is a beautiful place, the ruins contain mysteries, history and the views of the citadel to the turquoise sea make this place a must see ... And a memory to treasure.

Akumal is a site that offers a lot and for all tastes. The beach is beautiful and excellent if you go with children and want to do low-risk activities. You eat well in the restaurants out there and there are activities to do. You decide if you do something or just relax

In Coba the pyramid of 42 m is located and that can be climbed, there is also a ball game and other interesting ruins. The ruins are in the middle of the vegetation which gives it a spectacular touch. Rent bikes or tricycles in case you are not good with the walks.

The Mayan ruins of Tulum have a particular beauty, being on the seashore, the scenery is incredible, that combination of ruins and turquoise sea is perfect!

Akumal beach, near Playa del Carmen, is without a doubt a small paradise in Mexico. Crystal clear waters, white sand and turtle sightings within walking distance.

The ruins of Tulum have the distinction of being ruins that are located on the seashore, in a heavenly place of unparalleled beauty. You can access the beach on the banks of the Temples and swim in them and then continue the tour after recovering from the intense heat.

In Akumal the beach is very beautiful and it is very easy to swim there to see the turtles. You only need the vest and snorkeling equipment and with it you have several hours of fun. You don't need to know how to swim, the sea is very calm and the turtles look very easy. On the beach there are several restaurants at moderate prices.

Tulum Tours
Street 12 * 70 Avenue #599 39005 TulumQuintana Roo
(+52) 987 112 9491

Monday-Friday 07:00 a.m. - 10:00 p.m.
Saturday and Sunday 07:00 a.m. - 09:00 p.m.

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