If you are a person from United states, England etc and you only have dollars or euros, do not worry, you can pay in your home currency, only the exchange rate in force on the day of the excursion will be applied or you can easily change them in the nearest exchange house
people send us emails asking if there is a trick in our prices, they are surprised by it and the answer is very simple, we have the lowest prices in the market for the simple reason that we are the direct operators of the excursion, the deal is direct between Client and we do not have intermediaries for which we do not pay commissions, and that allows us to handle these competitive prices, and most importantly without affecting the quality of the tour
Check the included and not included tabs so that you can make a comparison with our competition, we try to be as transparent as possible to avoid misunderstandings as much as possible
Departing from Playa del CarmenImportant Note
Children measuring more than 1.40 meters, but under 9 years old, an identification is required to prove their age to apply the price of children
Our mission is to try to save you as much as possible from your money, so we will never make you move to a particular point where you have to pay for another transportation.
Our meeting places in the vast majority of cases will be in the comfort of your hotel and only in very specific cases will we meet you somewhere for logistics reasons such as not knowing the address of your hotel (hostels etc.) or that the hotel is difficult to access and transportation is very complicated to enter the place.
We try to provide all the necessary services to fully enjoy the activity, however, we always recommend bringing cash for anything that may be needed.
Dear customer, the following specific information about things that are not included in our excursion, we try as much as possible to provide everything you need to enjoy our excursions, however, it is very likely that expenses that we do not have contemplated as tips, photos etc.
We try in the descriptions of our tours to be as explicit as possible, however, if you have any questions do not hesitate to send a WhatsApp or email, our operators are waiting
Only here you will find the best promotions to visit Tulum, this is possible thanks to the fact that we are the direct providers of the excursion, which allows us to handle the best prices without affecting the quality of the tour
Book with us and cut off with all the intermediaries that the only thing they achieve is to make the activity more expensive. You will not regret
These promotions are valid until August 30, 2019.
*Terms and Conditions
If you wish to apply for this promotion please send an email or call and let our customer service department know so that the desired discount is applied
What are you waiting for, book now and get advantage of these promotions and discounts! www.tulum-tours we are your best option
Prepare yourself for the heat, bring an umbrella, glasses, sunscreen, hat, water and your swimsuit, as you will want to get into the beautiful beaches.
To book our excursion we are super flexible, it is necessary in most cases a deposit of 20% of the total cost of the tour, to guarantee your spaces and the rest of the money in cash at the time to pick you up at your hotel.
Once the deposit is made you will be sent all the necessary information of the pickup place, telephone numbers, photo of the guides and everything elementary to know where to go in case you need assistance
1.- How long is the Tulum, Coba and Playa Paraíso tour?
Depending on where your hotel is located, if it is Cancun or Playa del Carmen, but it lasts approximately 10 - 11 hours since 3 fantastic places are visited. Tulum, Coba and Playa Paraíso
2.- What does Tulum, Coba and Playa Paraíso include?
3.- Does the price seem very cheap, is there a trick?
It is true, and you know why the price is like this, because we are the direct providers of the excursion which allows us to handle the lowest price in the market, however to avoid misunderstandings, we try to be as explicit as possible about what is included and What is not included, But the simple answer is NO, THERE IS NO TRICK, if you have any questions please contact us
4.- Does it include food? if so what kind?
Yes. includes food in designated place, and the type of food is regional buffet, important drinks in the restaurant where food is served are not included
5.- Does it include drinks?
No. It does not include drinks, you can bring your own drinks, however in the restaurant it is not allowed to enter drinks, which are not included in the price of the tour, in addition to that in the archaeological zone it is not allowed to enter more than with water
6.- Can we swim on the beach? on this tour Tulum, Coba and Playa Paraíso
YES, in Tulum and Playa Paraíso we have free time that can be used to swim on the beach
7.- Can I introduce my baby's food?
YES, we are aware of the babies and yes, it can be introduced in the restaurant, however in the archaeological zones the decision depends on their custodians.
8.- Can you enter food in the archeological zone?
Unfortunately NO, there are almost no trash cans and a lot of garbage would be generated within the archaeological zone, food is not allowed to enter Tulum or Coba
9.- What time is spent in each place?
Times are approximate and depend on many factors, however we can give you times on average based on our experience, which may vary
1.- How can I book?
Send an email, call or WhatsApp to the numbers that are on the screen, indicating the day and the number of adults and children, we will check if there is availability and you only have to pay a deposit to guarantee your reservation, the rest of the money in cash at the time of looking for your group or you can pay the full amount before the tour
2.- If I buy online how do I get my tickets?
When we confirm your deposit, an email will be sent with all the information about the meeting place, schedules, photos of the guide, etc. That email is your ticket, there is your reservation number and everything you need to identify yourself
3.- Do I have to reserve for a specific date?
Yes, especially during the holiday season we tend to be full on all our tours, it is advisable to have a specific day to guarantee your transportation spaces
4.- I don't have a credit card how can I do it?
You can make the direct deposit to our bank accounts, you can also pay by debit card or you can pay in cash at the time of the tour (restrictions apply)
5.- I am very distrustful, I have had bad past experiences, can I pay everything at the time of the tour when I see the transportation and the guides?
Yes, we are flexible in the payment methods, however all we ask is that you show our online advisors that you will show up at the time of the excursion, so restrictions apply but YES we have this option, send a email for more information
6.- What schedules do you have for customer service?
We work all day, but office hours are from 07:00 am to 10:00 pm Monday through Friday and Saturdays and Sundays from 07:00 am to 09:00 pm
7.- Can I transfer my ticket to another person?
Yes, there is no problem as long as both parties agree and let us know
8.- How do I call you from abroad?
If you dial from the United States we have phones with Lada USA, if you want to speak to the central offices in Playa del Carmen dial +52 1 987 112 94 91
9.- If I reserve for a date, but for unforeseen circumstances I want to change the day is it possible to do it?
Without any problem, all we ask is 12 hours in advance for those spaces to be sold to someone else
10.- Can I pay with someone else's card?
Yes, as long as the cardholder agrees to that transaction
11.- I could not print my coupon what can i do?
Send us a message to send you a new one in case of loss, although with only your name or your confirmation number is more than enough, our operators are with a list of all the people they have to look for
12.- When can I cancel?
At any time as long as it is at least 12 hours in advance, if the day of the excursion and does not show up, no show charges or administrative expenses are generated, but each case is analyzed separately in case of exceptions
13.- How can I contact you?
We have all the services available, you can talk on the phone, send an SMS message, by WhatsApp, Email that is the most recommended, or you can come in person to our offices located in Playa del Carmen
14.- I am interested can you call me?
Yes, just send us your phone number and an operator will be happy to contact you
15.- What are your cancellation and refund policies?
While you notify us that there will be a change or cancellation with 12 hours in advance, no charges apply, we also have a bad weather policy, in which it is raining very hard and you think it will be like this all day, you can cancel with a 100% refund there is no other company that offers you all these flexibility options
1.- What is the price of the Tulum, Coba and Playa Paraíso excursion?
From Playa del Carmen these are the prices
The price per adult over 9 years is $800 Mexican pesos or $45 USD per person, between 3 and 9 years is considered a child and the price is $700 Mexican pesos or $40 USD per person, under 3 years is considered infant and do not pay, however they do not occupy seat on the bus
From Cancun these are the prices
The price per adult above 9 years is $999 Mexican pesos or $55 USD per person, between 3 and 9 years is considered child and the price is $900 Mexican pesos or $50 USD per person, below 3 years is considered infant and do not pay, however they do not occupy seat on the bus
Important: Children over 1.40 and under 9 are considered adults and an identification is required to check their age for more info check this link
2.- When do you consider yourself an adult and a minor?
From Playa del Carmen these are the prices
The price per adult over 9 years is $800 Mexican pesos or $45 USD per person, between 3 and 9 years is considered a child and the price is $700 Mexican pesos or $40 USD per person, under 3 years is considered infant and do not pay, however they do not occupy seat on the bus
From Cancun these are the prices
The price per adult above 9 years is $999 Mexican pesos OR $55 USD per person, between 3 and 9 years is considered child and the price is $900 Mexican pesos or $50 USD per person, below 3 years is considered infant and do not pay, however they do not occupy seat on the bus
Important: Children over 1.40 and under 9 are considered adults and an identification is required to check their age for more info check this link
3.- Are we a big family, do you have a better price?
Yes, contact us to find a package to suit you, and see what promotions are in available, the one we have all this year is if there are 8 adults only pay 7 and 8 is totally free. Valid August 30. 2019
4.- What promotions do you have?
If there are 8 adults we give you a totally free one, that is, for every 8 pay only 7, the best prices and the best promotions because we are the direct operators of the excursion, you are a larger group send email we can give you a better discount
5.- I Am not Mexican, do you respect the same price?
Without any problem, it is the same price for everyone, you can pay in pesos, us dollars or euros at the exchange rate of the day of the excursion
6.- How can I pay you?
In all possible ways, bank deposit, cash, Dollars, euros, online banking, PayPal etc. contact us for more information
7.- Can I pay you in Dollars or Euros?
Yes, only the exchange rate of the day is applied, if it is another currency send email to see if we can accept it
8.- Can I pay you with a credit card?
Yes, without any problem, in fact, it is the most common payment method but there is an increase of 4% for administrative expenses
9.- Can I present my purchase confirmation on my cell phone or Tablet?
Yes, our operators have a list of all the people considered in the excursion
1.- Does it include transportation?
Yes, luxury transportation, depending on the number of people can be a truck or a van, We have highly trained drivers and air conditioning
2.- Where do they pick me up?
In the comfort of your lodging center, as long as we know the address and transportation can enter, there is no pickup in the popular areas, only in hotels or hostels, you want more information check this link
3.- How do you guarantee that you will looking for me?
We have a reputation to take care of and today with social networks it is very easy to have a bad reputation, we take great care of our image and we will never sell you something that we are not sure we can meet, besides with this we offer the following, pay everything at the moment that we go to look for you, when you see the transportation and our guides, we have no problems in this, restrictions apply, if you have questions send an email we are here to serve you
4.- How many minutes do I have tolerance when going for me?
5 minutes, remember that there are more people that we have to go looking for, so out of respect for others, the tolerance time is very short.
The route that is put to your consideration, is subject to change without notice, for issues such as roadblocks, emergencies etc. However, as far as possible, 99.9% of cases are successfully carried out.
Unfortunately we have certain restrictions for our excursion, we try to be as detailed as possible in our descriptions to avoid misunderstandings, if you have any questions, please contact us we are at your service
There are always situations beyond our control, and we are a sensitive company, please check the following information, if you have any questions please contact the customer service department
Rate:5/5 based on 8 votes
A big place with a few historic buildings, nice to walk, be comfortable because it is really hot, best of the place the beach down
Coba is one of the last Mayan ruins that you are still allowed to climb on, so if that is something you are interested in doing, you might want to do so before the government stops that here as they have any all the others. This place is amazing, and a great way to get here is as part of a day-trip excursion
This place enchanted the view and the contrast between the ancient structure and the beach — too much Mayan culture to learn. Things to know about this place, first remember is near the coast, don't forget the sunblock, hat, bugs repellent, and water to keep hydrated. Prepare to walk and remember is one of the most visited places in the area; you will find a lot of people's.
Have good walking shoes, water ,small towel and sunscreen. The place is beautiful to tour and explore, but if you are not an active walker it will be hard to climb the steps and be out in the sun. So many Iguanas and other wildlife in and around the Ruins which makes it wonderful to take pictures and gaze at the beauty of the place.
Tulum beach is wonderful. If I could have stayed right in that spot for the rest of my life...
Most beautiful beach I've seen so far! The water is absolutely gorgeous and it feels so good to swim in. I went swimming near the ruins and WOW! What an experience! It's like the Mayans knew exactly were to build those pyramids
I have always been interested by historical sites, and so as a photographer by hobby this was an amazing place to visit. The ruins are of a Mayan town founded in the 500s AD, with its height around 1200-1500. The ruins include two temples on a cliff overlooking the beautiful water. This was a highlight of the trip.
We've visited many Mayan ruin sites in this region (including Belize and Guatemala), and this was the best one in Mexico IMHO. Not too many people, situated in the jungle, you can climb up a pyramid, not too large - makes it a very worthy trip!