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Tulum Xelha Ruinas

Ruins at the seaside, Prime location

All you want to eat and drink

For only $120 USD

Tulum Xelha Llantas

Paradise of the Riviera Maya

Guaranteed fun

Tulum Xelha Vista Aerea

Super fun and beautiful place

You and your family will remember forever

Spectacular

Tulum Xelha Snorkeling

Everything you want to snorkel

Hundreds of multicolored fish

Very good price

Tulum Xelha Trepachanga

Fun for all the family

It will exceed your expectations

Precio Tulum Tortugas

Tulum + Xel-Ha Tour $120 USD Dollars per person

Important information


Descripcion

Tulum ciudad mayaOur excursion Tulum & Xel-Ha Tour It is the perfect combination for families of all ages, Tulum is more focused on people with an archaeologist's souland they want to make the most of their vacations in the Mexican Caribbean. And Xel-Ha is the perfect place for the little ones in the family or those who like to be in constant motion. In this way everyone wins and everyone can do activities to their liking all this in a super package called Tulum Xel-Ha Tour.

Everything is perfectly planned for you to spend a day of absolute fun we have options from Cancun with our option tour to tulum from cancun and also tour tulum from playa del carmen where apart from making a Tulum tour where by the way tickets to tulum They are included, we also visit a magical place called Xel-Ha, which is wonderful. With this you can realize our tours to Tulum with Xel-Ha all Inclusive It is a package designed for all ages

TULUM


Tulum lugar magicoAlthough the Mayan ruins of Tulum are not as large as those of Chichen Itza, Tulum It is impressive in its own right, located on a cliff approximately 7 meters high above the Caribbean Sea. Face the sunrise sun, As a matter of fact is the largest Mayan city built in front of the sea, it was the first line of defense of the city of Coba located in the jungle, Tulum was also a great merchandise exchange port from all regions of the Mayan civilization and was the gateway to the large cities located deeper in the jungle and on this excursion Tulum Xel-Ha Tour we can know in depth

Tulum ciudad maya It was one of the last cities inhabited by the Maya and it is believed that it had a fairly large population during the thirteenth and fourteenth centuries, all this information and more will tell you our certified guides and of course the theories of what happened with the Mayans, they will take you through the facts, myths and legends about the rich Mayan culture and in addition to their great discoveries only in Tulum Xel-Ha Tour.

We will visit the most important buildings like the castle, the temple of the descending god, and the house of the columns, you will have the opportunity to admire in detail the paintings and the frescoes on the walls. The lights and the angles of the buildings will give you the opportunity to take some really spectacular photos combined with the shades of the fabulous caribbean sea right in front of you.

Of course we will have a free time to enjoy and explore the archeological zone at your own pace and then go to an incredible natural beauty, in a perfect combination of culture and fun is just Tulum Xel-Ha Tour

XEL-HA


Tulum ciudad maya One of the 13 natural wonders of Mexico.

Xel-Ha It is located in the heart of the Mayan Riviera 122 km from Cancun and 13 km from Tulum.

Xel-Ha It is the union of two Mayan words that means “water inlet” or “place where the waters are born”. Legend has it that the gods were looking to create a place with the best of each of them, and they created Xel-Ha that was guarded by 3 guardians, HUH the guardian iguana of the earth, MO the guardian macaw of the heavens, KAY- OP the parrotfish, guardian of the waters, and tells the legend that the gods gave this paradise to humanity.

Andar con bicicletas por Coba It is characterized by a big inlet in which the water of a river joins the Caribbean Sea, forming the ideal space for the coexistence of 70 marine and freshwater species. It is for this reason that Xel-Ha It is known as the world's largest natural aquarium. Also, for being the space of numerous specimens of flora and fauna of the region

At present Xel-Ha It is one of the most affluent tourist parks in the Riviera Maya and one of the most recognized attractions in Mexico in the world. Because of its crystalline waters and the natural exuberance that surrounds it, this space has become worthy of numerous titles.

Tulum ciudad maya The park has all visitor services, like world class restaurants, showers, lockers, toilets, shops, parking.

The main activity is the practice of snorkel, which is great you can pick it up at one point and go with it wherever you want, but when you finish using it, you deliver it at any point and when you arrive at another you have new material, including the life jacket, it is more comfortable. If you snorkel for the first time in your life, it's a incredible experience, The lagoon is impressive, huge, the amount of fish there is, you can see blondes, parrotfish, surgeons, horse mackerel, sergeant major, chacchi, snapper, macabi, rays, chopa and the occasional barracuda. You can repeat the snorkel as many times as you want.

The all-inclusive restaurants are as follows, you can eat and drink whatever you want

Andar con bicicletas por Coba
  • Restaurant Chulavista (International Food)
  • Restaurant La Cocina del Pueblo (Mexican and regional food)
  • Restaurant La Terraza (snacks)
  • Restaurant Jardín Corona (Grilled meats)
  • Bar del Puente (Tropical cocktails)
  • Bar Chulavista
  • Bar Jardín corona
  • Bar del Pueblo
Playa paraiso There are lockers at no cost to store your things and it has an all-inclusive service for drinks and meals.

In Xel-Ha you will find the balance of fun for everyone whether you come as a family, as a couple or with young children, as they have a children's area, called "Children's World" where they have a wading pool, play area with slides, slide, climbing ropes, ups and downs , crocodile tunnel, water lilies, turtles for photos, and hanging games, a few steps from this place is a relaxing hammock area where children can rest.

Playa paraiso This place is the mouth of an underground river, so there is a gentle current that allows you to travel in inflatable tires, It is very fun, on the tour there are numerous platforms to rest and enjoy the landscape. You will be surprised on the route are the stone of courage, the monkey jump, the trepachanga and the salpichanga (water zip line), which add a fun effect, at the end of the river you can explore the trails surrounded by jungles, rocks, caves and Cenotes

It will be your favorite place of your vacations, outdoor cenote, snorkeling, sun, good food, fun, walks between mangroves, zip lines, the best place in Riviera Maya to enjoy nature

If you want to spend a fun day the Park Xel-Ha it's the place.

TRANSPORTATION


All our excursions have luxury transportation and air conditioning, we will pick you up directly at the door of your hotel also when you return, so that everything is as fast and comfortable for our dear visitors

You want to know only the park of Xel-Ha, and you want a budget without commitment, we have of course all those options available in our activity menus, as well as any other combination that you have in mind, Below you will find some that are already in the market

As can you realize, we are your best option, because by booking with us you are removing from the middle all the intermediaries they want a commission of the excursions, since we are the direct operators of the excursion, which allows us to give you the best market price, don't think about it anymore

If you are doing research on sites to visit, as well as tips on how to save on your visit to this magical place we have a blog with many tips and advice to save money to the fullest and take advantage of your activities in Tulum.

In addition, one way to know if we are doing a good job and in this way encourage us to continue, is to share this information in your social network of preference, give us like, on Facebook just right here

Precios

The best prices with the best quality only here at www.tulum-tours.com and Tulum Xel-Ha Tour, you know what is the reason for our success, we do not have intermediaries, these prices are very competitive for the simple reason that you are negotiating with the company in charge of managing the excursion, without third parties only the client and the operator

Departing from Playa del Carmen
  • 9 years up is considered Adult the price is $120 USD or $2400 pesos mxn or 109 euros per person
  • 3 to 9 years is considered a child and the price is $120 USD or $2400 pesos mxn or $109 euros per person
  • 0 to 3 years is considered an infant and is totally free, however, they have not been assigned a seat
Departing from Cancun
  • 9 years up is considered Adult the price is $125 USD or $2500 pesos mxn or $113 euros per person
  • 3 to 9 years is considered a child and the price is $125 USD or $2500 pesos mxn or $113 euros per person
  • 0 to 3 years is considered an infant and is totally free, however, they have not been assigned a seat

Important Note

Children measuring more than 1.40 meters, but under 9 years old, an identification is required to prove their age to apply the price of children

Meeting place

Since www.tulum-tours.com was created, it was thought of as an option for foreign visitors at prices according to this market segment, which is why we try as far as possible to achieve 2 objectives.

  1. Provide you with a quality excursion at the best price
  2. Try to make it as comfortable for our customers, saving as much money as possible

Therefore our meeting places in most cases will be in the comfort of the lobby of your hotel, only in cases of force majeure we will quote you outside your lodging center, in this way you will not have to spend money to go to the place of meeting

  • The meeting place is in the lobby of your hotel (hotels located in Cancun, Playa del Carmen or the Riviera Maya)
  • The schedule time for transportation to your hotel will depends on the location of the hotel
  • If we know the address of your hotel we will pass by you, otherwise we will designate a nearby and central place
  • If you have questions about the location of your hotel send us an email

It includes

The Tulum Xel-Ha Tour is one of the most complete excursions of the Mayan Riviera, however, there are extra activities in the park that are described below, what if all the drinks and all the food is included so that have a great day

  • Round transportation in hotels located in Cancun, Playa del Carmen or the Riviera Maya
  • Comfortable units with air conditioning
  • Profesional Drivers
  • Small Groups
  • Early departures to make the most of the day
  • Access to the archaeological zone of Tulum
  • Guided tour of the area through a guide certified by the archaeological zone of Tulum
  • Free time in Tulum (You can swim on the beach)

XEL-HA

  • Towel
  • Lockers
  • Unlimited non-alcoholic drinks and national open bar
  • Meliponario
  • Nursery
  • Buffet lunch from 11:30 am to 05:30 pm
  • The children's World
  • Adventure world (water zip lines, jumps from 5 meters high, ropes game)
  • Sanitary ware and showers
  • Tours of jungle trails
  • Unlimited snorkeling
  • Rest area with hammocks and lounge chairs
  • WIFI, ATMs
  • Use of dressing rooms and a towel
  • The snorkeling equipment includes a gift tube
  • Lifevest
  • Floating tires
  • Bikes

Not include

In Tulum Xel-Ha Tour we like to speak with the truth, and being as detailed in our descriptions is a common practice in our company, we do not want you to have unpleasant surprises or bad times because of not having explained our excursion well, so that we put at your disposal is information about what is not included in our tour, which never hurts to put the cards on the table

  • Train from the parking lot to the entrance at Tulum
  • Tips
  • Photos
  • Souvenirs
  • In the ruins if you carry a video camera, there is an extra charge
  • Extra activities in Xel-Ha like Swim with dolphins, Sea treak, snuba etc
  • If it is not specified in the Include tab, it is not included

Promotions

There is no other company that offers this type of promotions, we are always trying to innovate and take attractive packages or excursions to our guests

This is possible because we are not intermediaries, when booking with us you are booking with the direct operators of the excursion, which allows us to give you the best market price without affecting the quality of the tour, check this out of our Tulum Xel-Ha Tour

  • In the purchase of 6 excursions to Tulum Xel-Ha Tour Buy 5 pays the 6 at the price of a child
  • Groups over 10 people have a special price please send an email

These promotions are valid until August 30, 2019.

*Terms and Conditions

  • Reservations with promotions require reservations at least 7 days in advance of the day of the excursion.
  • Promotion valid until August 30, 2019
  • This promotion does not apply or can be combined with another promotion, offer or package

If you wish to apply for this promotion please send an email or call and let our customer service department know so that the desired discount is applied

What are you waiting for, book now and get advantage of these promotions and discounts! www.tulum-tours we are your best option

What to bring

In the archaeological zone of Tulum there are occasions especially in the summer months in which the heat is very strong, it is best to go prepared and in Xel-Ha being a water park you have to go prepared to enter the water

  • Cap or sun hat
  • Comfortable and cool clothes since you walked a lot and with average temperatures of 25-30 degrees you could get very hot
  • Comfortable walking shoes (tennis, can be sandals)
  • A backpack with bottled water (Within the archeological areas they are not available or expensive)
  • Sunscreen
  • Sunglasses
  • Towels
  • Snacks
  • Photographic camera
  • Mosquito Repellent
  • Swimsuit (you can swim in Tulum and Xel-Ha) can be worn under clothing for more comfort
  • Biodegradable sunscreen, if you have certain chemicals they provide you with a chemical-free sample in exchange for your sunscreen or tanner that will be returned to you when you leave the park
  • Bring an extra change of clothes
  • Cash, credit card for souvenirs
  • Good attitude :-)

Payment Methods

All forms of payment are on our menu, and in fact we have something that nobody else has, you can pay everything at the time of the tour, of course restrictions apply where you have to prove that you would to show up to our operators, Anyway we also have debit cards, credit cards, online banking etc, is widely accepted with us

  • deposit in our bank account
  • PayPal
  • If you are very apprehensive, we have the option to pay the total cost of the excursion at the time of the pickup Restrictions apply

Once the deposit is made you will be sent all the necessary information of the pickup place, telephone numbers, photo of the guides and everything elementary to know where to go in case you need assistance

Frequent questions

About the excursion

1.- How long is the Tulum Xel-Ha Tour?

Depending on where your hotel is located, whether it is Cancun or Playa del Carmen, but it lasts approximately 10-11 hours since you visit Tulum and later Xel-Ha


2.- How long are you in Xel-Ha?

Approximately 5-6 hours so you can enjoy the park well


3.- I just want to visit the Xel-Ha park. Do you have that option?

That's right, if you only want to visit the Xel-Ha park, we have the package for you, send an email requesting a no obligation quote, we remind you that we are the direct suppliers of the excursion so we have the best prices in the market


4.- Should we know how to swim to snorkel?

A little, you don't have to be an expert swimmer while you know how to float and be calm in the water is more than enough, there are life jackets and lifeguards that will be on the lookout for you and your family


5.- What can be done in Xel-Ha?

Good question, you can do many activities, first you have everything you want to eat and drink included in all restaurants, all the snorkeling equipment as many times as you want, tires, tollas, lockers, children's world, cenotes, trepachanga, rock of courage etc. As you can see are very fun activities that the whole family can enjoy, if you want more info check this link


6.- What is included and what is not in Tulum Xel-Ha Tour?

In general, it includes food, drinks, snorkeling equipment, facilities, bathrooms, lockers, towels. Does not include extra activities such as swimming with dolphins, temazcal, massages, speedboat rides, for more detailed check information what's included and y what's not included


7.- How does snorkeling work in Xel-Ha?

There are different points where you can order your snorkeling equipment, a surprising thing is that they give you a totally new snorkel tube for each of the members of your family, when you finish using it you can return it to any of the points mentioned above and re-order them as many times as you deem necessary, Xel-Ha is a very large cove and we guarantee you will see a very large amount of fish of all sizes and colors, just amazing


8.- Does the price seem very cheap, is there a trick?

It is true, and you know why the price is like this, because we are the direct providers of the excursion which allows us to handle the lowest price in the market, however to avoid misunderstandings, we try to be as explicit as possible about what's included and what's NOT included on the excursion, But the simple answer is NO, THERE IS NO TRICK, if you have any questions please contact us


9.- Does it include food at Tulum Xel-Ha Tour?

Yes, there are many restaurants for all tastes, everything you want to eat, as many times as you want


10.- Does it include drinks?

Yes, we have fresh water, soft drinks, beers etc.


11.- Can we swim on the beach?

YES, in Tulum and Xel-Ha we have free time that can be used to swim on the beach, and in Xel-Ha we can snorkel with many multicolored fish


12.- Can I introduce my baby's food?

YES, we are aware of the babies and if it can be introduced in the restaurant, however, in the archaeological zones the decision depends on the custodians of Tulum


13.- Can you enter food in the archeological zone?

Unfortunately NO, there are almost no trash cans and a lot of garbage would be generated within the archaeological zone, food is not allowed to enter Tulum or Coba


14.- How long in each place?

Times are approximate and depend on many factors, however, we can give you times on average based on our experience, which may vary

  • Tulum: 2 hours
  • Xel-Ha: 6 hours

15.- Should we leave a deposit for snorkeling equipment, lockers or towels?

Yes, you have to leave a cash deposit, which will be reimbursed at the time the equipment or hoppers are returned


16.- Does it include lockers, towels?

Yes, It includes lockers and towels, you just have to leave a small deposit, which will be returned to you when you return the equipment or the towel


Reservations, Changes, Customer Service and Cancellations

1.- How can I book?

Send an email, call or WhatsApp to the numbers that are on the screen, indicating the day and the number of adults and children, we will check if there is availability and you only have to pay a deposit to guarantee your reservation, the rest of the money in cash at the time of looking for your group or you can pay the full amount before the tour


2.- If I buy online how do I get my tickets?

When we confirm your deposit, an email will be sent with all the information about the meeting place, schedules, photos of the guide, etc. That email is your ticket, there is your reservation number and everything you need to identify yourself


3.- Do I have to reserve for a specific date?

If, especially during the holiday season we tend to be full on all our tours, it is advisable to have a specific day to guarantee your transportation spaces


4.- I don't have a credit card how can I do it?

You can make the direct deposit to our bank accounts, you can also pay by debit card or you can pay in cash at the time of the tour (restrictions apply)


5.- I am very distrustful, I have had bad past experiences, can I pay everything at the time of the tour since I see the transport and the guides?

Yes, we are flexible in the payment methods, however, all we ask is that you show our online advisors that you really do appear at the time of the excursion, so restrictions apply but if we have this option, send an email for more reports


6.- What schedules do you have for customer service?

We work all day, but office hours are from 07:00 am to 10:00 pm Monday through Friday and Saturdays and Sundays from 07:00 am to 09:00 pm


7.- Can I transfer my ticket to another person?

Yes, there is no problem as long as both parties agree and let us know


8.- How do I call you from abroad?

If you dial from the United States we have phones with Lada USA, if you want to speak to the central offices in Playa del Carmen dial (+52 1) 987 112 94 91


9.- If I reserve for a date, but for reasons of force majeure I want to change the day is it possible to do it?

Without any problem, the only thing we ask is 12 hours in advance so that these spaces are sold to someone else


10.- Can I pay with someone else's card?

Yes, while the cardholder agrees to that transaction


11.- I can't print my coupon what can I do?

Send us a message to send you a new one in case of loss, although with only your name or your confirmation number is more than enough, our operators are with a list of all the people they have to look for


12.- When can I cancel?

At any time as long as it is at least 12 hours in advance, if the day of the excursion and does not show up, no show charges or administrative expenses are generated, but each case is analyzed separately in case of exceptions


13.- How can I contact you?

We have all the services available, you can talk on the phone, send an SMS message, by WhatsApp, Email that is the most recommended, or you can come in person to our offices located in Playa del Carmen


14.- I am interested can you call me?

Yes, just send us your phone number and an operator will be happy to contact you


15.- What are your cancellation and refund policies?

While you notify us that there will be a change or cancellation with 12 hours in advance, no charges apply, we also have a bad weather policy, in which it is raining very hard and you think it will be like this all day, you can cancel with a 100% refund there is no other company that offers you all these flexibility options


Cost, Promotions and Payment Methods

1.- What is the price of the Tulum and Xel-Ha excursion?

The price per adult above 9 years is $2,400 Mexican pesos per person, between 3 and 9 years is considered a child and the price is $1,200 Mexican pesos per person, below 3 years is considered an infant and they do not pay, however, they won't take a seat on the bus. check this link


2.- When do you consider yourself an adult and a kid?

Above 9 years is considered an adult and pay $2,400 pesos per person, between 3 and 9 is considered minor and pay $1,200 pesos per person, if the child is under 9, but is over 1.40 cm is considered an adult, children under 4 years are considered minors and do not pay


3.- We are a big family, do you have a better price?

Yes, contact us to find a package to suit you, and see what promotions are available, the one we have all this year is if there are 6 adults pay 5 and 6 you can pay at the price of a child


4.- What promotions do you have?

If there are 6 adults, we give you a discount on the sixth person, that is, for every 6 you pay only 5 and the 6th we give it at the price of children, the best prices and the best promotions because we are the direct operators of the excursion, you are a larger group send email we can give you a better discount


5.- I am not Mexican, do you respect the same price?

Without any problem, it is the same price for everyone, you can pay in pesos, us dollars or euros at the exchange rate of the day of the excursion


6.- How can I pay you?

In all possible ways, bank deposit, cash, dollars, euros, online banking, PayPal etc. contact us for more information


7.- Can I pay you in Dollars or Euros?

Yes, only the exchange rate of the day applies, if it is another currency send email to see if we can accept it


8.- Can I pay you with a credit card?

Yes, without any problem in fact, it is the most common payment method


9.- Can I present my purchase confirmation on my cell phone or Tablet?

Yes, our operators have a list of all the people considered in the excursion


Transportation

1.- Does it include transportation?

Yes, luxury transportation, depending on the number of people can be a truck or a van, all have highly trained air conditioning and driver


2.- Where do they pick me up?

In the comfort of your lodging center, as long as we know the address and transport can enter, there is no pickup in the popular areas, only in hotels or hostels, you want more information check this link


3.- How do you guarantee that if you start looking for me?

We have a reputation to take care of and today with social networks it is very easy to have a bad reputation, we take great care of our image and we will never sell you something that we are not sure we can meet, besides with this we offer the following, pay everything at the moment that we go to look for you, when you see the transportation and our guides, we have no problems in this, restrictions apply, if you have questions send an email we are here to serve you


4.- How many minutes do I have tolerance when going through me?

5 minutes, remember that there are more people that we have to go looking for, so out of respect for others, the tolerance time is very short.


Itinerary

Sometimes weather is not on our side, social problems such as manifestations or road accidents that are beyond our control, can force us to change the synchrony of our excursions, causes of force majeure, so we reserve the right to change this itinerary with the hope of fulfilling each and every one of our visits

  • Archaeological Zone of Tulum, Guided Visit, Free Time in the area
  • Visit Xel-Ha park all you want to eat and snorkel
  • Transportation back to the hotel

Restrictions

As far as possible we are a super professional company and we try to make this little piece of our country known to our dear visitors, however there are certain aspects that you have to take into account before booking, however, talk to us, we will seek Always try to help you in whatever we can, we are here to serve you.

  • Because of the complicated terrain in the ruins it is not advisable for people in wheelchairs
  • You have to have the ability to walk on sloping terrain, loose rocks, gravel etc.
  • There is a 10-minute stretch from the parking spot in Tulum to the entrance to the ruins
  • Children under 18 must be accompanied by an adult
  • Tripies, special video equipment is prohibited in the ruins
  • In Tulum it is strictly forbidden to climb the ruins
  • In Xel-Ha there are extra activities such as swimming with dolphins, Sea trek, snuba, rays, spa (massages), temazcal, speedboats etc., which have an extra cost not included in the price of this package.
  • In Xel-Ha or Tulum it is not allowed to introduce food or drinks to the parks
  • The use of life jackets is mandatory in the Xel-Ha park
  • If you are going to enter the sea and want to swim in the deepest part you should know how to swim, otherwise we recommend you stay in the lower part where you can step on the bottom

Cancellations

Our cancellation and refund policy is the most flexible of all and we always have in mind to put ourselves in place of our clients, we try to have an ethical and professional customer service, Check this information and you will see what we are talking about

  • There are no cancellation charges at least 12 hours in advance
  • If there is very heavy rain you have the option to cancel without any penalty
  • Health problems, applies to only one individual, but not to the rest of the participants

Valoración:5/5 basado en 8 votos

Xel-Ha is a natural park with a beautiful landscape, there are many things to do like snorkeling, visit the underwater caves, walk through the interior paths of the jungle and navigate through the jungle in a tire, it is very recommended for people who like the outdoors, walks and water

It is not the first i visit TULUM, this last day of the year I went again, and I fell in love with that place again. The city is very well maintained and clean, the Landscapes of the Sea are absolutely stunning, the breeze you feel is delicious and if you have time you can relax and imagine how their original settlers lived. TULUM is definitely one of my favorite places and I will return whenever I can. I loved

Xel-Ha is a wonderful place, very nice, everything works fine, from when you are going to look for the hotel until the return. Amazing food and is all inclusive for eating, drinking and snorkeling with the price of admission

I loved Xel-Ha! the waters are beautiful, the park very clean, the areas that are being remodeled very well marked and without affecting the environment, the restaurants very well stocked and cared for

The snorkeling in Xel-Ha is excellent, we spent hours and hours touring every corner where there were fish and we lacked time. I hope you enjoy it as much or more than we do!

It is the fourth time that I go to Xel-Ha and there is always something new, delicious food and drinks also divine water, the best is Mo's flight! Incredible

In Xel-Ha there are spectacular aquariums, coves and rivers for family walks

Not to mention the Snorkel in the amazing river see so many fish! the zip lines! Everything really fine. Always attended by the host staff and always lifeguards on the lookout!

ADDRESS
Tulum Tours
Street 12 * 70 Avenue #599 39005 TulumQuintana Roo
(+52 1) 987 112 9491

Schedules:
Monday-Friday 07:00 a.m. - 10:00 p.m.
Saturday and Sunday 07:00 a.m. - 09:00 p.m.

LEGAL SECURE PAYMENT
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CONTACT US

infotulumtours@gmail.com